does it ever end?

i spent two hours on the phone today with verizon.....
we are trying to change our cable broadband to dsl.
we would have a savings of 240 a year by doing so


after the two hours of nothing but people who could NOT speak or apparently understand english
that 240 seemed like just not enough savings to me.....

verizon ships with 'in line' filters, which every phone must have to use their service.
fine
except i have wall phones, which have a seperate filter
and they charge you over 10. a peice for them
i needed three

BEFORE i even could decide if i liked this dsl service or not they are soaking me over 30.bucks!

i got so pissed off i told them

you know what, CANCEL this damn service
forget it
i will stay with broadband through the cable company and forget verizon
( and i will find a NEW PHONE option while i am at it)

miracles do happen as the last person i spoke to is sending me the filters i need for nothing

as they don't want to lose me as a customer
ok
then why did verizon put me through hell for over 2 hours
and i still don't have dsl ????????


just one of the little things that make life so damn exciting

( this is sarcasm.....just in case anyone noticed)

i am still not a happy camper..
i am thinking verizon owes me and bernie a meal at a resturant for the over 2 hour run around i got today
with a lot of folks that didn't speak or understand english

oye

til next time

vi